Raksul

Tóm tắt công việc

By reinventing the old industry with new technology’s power, RAKSUL is delivering satisfaction and happiness to customers every day with global offices in Japan, Vietnam, and India. We have developed various products based on e-commerce platforms, whether they are incubation, growth-phase products, or long-term core business products.

We are looking for comrades to create great products in HCMC office together!

Main technology:

• Ruby on Rails for backend
• Vue.js, Typescript for frontend
• AWS (EC2, ECS) for infrastructure 

Responsibilities:

Your mission is to ensure a top-tier service level for our system and develop a technical strategy that enhances business outcomes and streamlines the operation of our e-commerce platform. You will work closely with Product Managers, Business Development, and Customer Support teams.

Leveraging your solid cooperation skills with various stakeholders and identifying product specifications for an optimal customer experience, you will design system interfaces and databases. This will enable your team's software engineers to deliver top-tier performance and ensure consistent operations.

• Provide technical solutions and prioritize tasks in alignment with the business and product roadmaps.
• Respond promptly to inquiries from customer support and address troubleshooting needs.
• Design interfaces and databases to support new platform integrations.
• Ensure Service Level Objectives (SLO) for product quality, high availability, and high throughput
• Implement and review code with your team members.
• Offer guidance and mentoring to junior and new team members.
• Foster strong relationships with all project stakeholders.

• 15 annual days of a year, and also available during probation time
• Premium Private healthcare package
• Salary review TWICE a year with attractive performance bonus up to 2 months
• MacBook Pro, Ergonomic chairs, 140cm wide desk from your first working day
• Individually tailored learning and development plan
• Boost your English with in-house training by a native teacher
• Maintain work-life balance with in-house activities, sports clubs, and regular events.