Techcombank
Job Purpose
The Senior Expert, IT Architecture will play a critical role in setting up and designing the IT infrastructure and application architecture for a newly established life insurance company. This role will focus on defining the enterprise IT architecture strategy, ensuring system scalability, seamless integration with Techcombank and third-party platforms, and supporting the digital transformation of insurance operations. The Senior Expert will work closely with business teams, IT vendors, and external partners to ensure a robust, secure, and future-proof technology foundation.
Key Responsibilities
- Define the IT architecture roadmap, ensuring alignment with business strategy, scalability, and regulatory requirements.
- Develop and implement architecture standards for core insurance systems, including new business, underwriting, claims, and policy administration.
- Ensure system design supports seamless integration with distribution platforms, bancassurance channels, and customer self-service applications.
- Work closely with Techcombank’s IT and digital transformation teams to integrate insurance solutions with the bank’s ecosystem.
- Define API and data exchange requirements to ensure real-time integration between the bank and the insurance company.
- Collaborate with business units, including underwriting, claims, and policy administration, to ensure IT solutions align with operational needs.
- Design and oversee the implementation of cloud-based infrastructure and hybrid IT environments.
- Work with IT security teams to ensure infrastructure and application designs meet cybersecurity best practices and regulatory compliance.
- Optimize IT infrastructure for performance, availability, and disaster recovery capabilities.
- Engage with IT vendors, system integrators, and technology partners to develop scalable, high-performance IT solutions.
- Evaluate and select core insurance platforms, middleware, and emerging technologies that enhance digital capabilities.
- Define service-level agreements (SLAs) with third-party providers and ensure compliance with contractual obligations.
- Lead the adoption of microservices, API-driven architecture, and cloud-native applications for business agility.
- Implement AI, machine learning, and automation tools to enhance underwriting, claims processing, and policy servicing.
- Ensure IT architecture supports a seamless omnichannel experience for customers and distribution partners.
- Ensure IT architecture aligns with regulatory requirements, including data protection laws and cybersecurity regulations.
- Develop IT governance frameworks and best practices to maintain system reliability and compliance.
- Work with IT security teams to implement data encryption, identity access management, and secure integration protocols.
- Develop key performance indicators (KPIs) to monitor system performance, integration efficiency, and security posture.
- Analyze IT infrastructure usage data to optimize system configurations and improve efficiency.
- Continuously evaluate emerging technology trends and recommend enhancements to future-proof IT architecture.
WHY BECOME IT/DATA EXPERTS AT TECHCOMBANK?
Education
- Bachelor's or Master’s degree in Information Technology, Computer Science, Software Engineering, or a related field.
Experience
- Minimum of 7-10 years of experience in IT architecture, system integration, and enterprise technology implementation in the life insurance or financial services industry.
- Proven experience designing and implementing IT architecture frameworks for insurance core systems, cloud environments, and digital platforms.
- Strong expertise in API management, microservices, and enterprise data integration.
- Experience working with IT vendors, system integrators, and cloud service providers.
- Familiarity with cybersecurity frameworks and IT governance best practices.
- Track record of working in a startup or new business setup environment, building IT capabilities from the ground up.
Skills & Competencies
- Enterprise Architecture & IT Strategy – Expertise in designing IT architectures that align with business goals and operational efficiency.
- Cloud & Infrastructure Management – Strong experience in implementing cloud-based and hybrid IT infrastructure solutions.
- Digital Transformation & Emerging Technologies – Knowledge of AI, machine learning, blockchain, and automation technologies in insurance IT.
- Stakeholder & Vendor Management – Strong skills in engaging with Techcombank, business teams, and IT vendors.
- Regulatory & Compliance Knowledge – Familiarity with data protection laws, cybersecurity regulations, and financial industry IT standards.
- Process Optimization & API Integration – Expertise in enterprise service bus (ESB), microservices, and system interoperability.
Personal Attributes
- Analytical & Detail-Oriented – Strong ability to assess IT architecture needs and develop efficient solutions.
- Proactive & Solution-Oriented – Capable of identifying business needs and developing IT strategies to address them.
- Customer-Focused – Ensures IT solutions enhance customer experience and operational efficiency.
- Leadership & Initiative – Capable of leading IT initiatives and driving digital transformation.
- Collaborative & Strategic Thinker – Works effectively with internal teams, Techcombank, and third-party service providers.
English
Nói: Intermediate - Đọc: Intermediate - Viết: Intermediate
MISSION:
• To be the preferred and most trusted financial partner of our customers, providing them with a full range of financial products and services through a personalized/customer centric relationship.
• To provide our employees with a great working environment where they have multiple opportunities to develop, contribute and build a successful career
• To offer our shareholders superior long term returns by executing a fast growth strategy while enforcing rigorous corporate governance and risk management best practices
CORE VALUES:
1. Customer first: what we do is only valued if it is truly beneficial to our customers and colleagues.
2. Innovation: Make improvements to lead the way.
3. Team work: At Techcombank, you will not have good performance without cooperation.
4. People development: People with proven capability will bring the organization competitive advantages and remarkable successes.
5. Accountability: Be committed to overcoming difficulties and achieving great successes.
