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Tóm tắt công việc

• Own product knowledge and act as independent SME.
• Elicit and document requirements into clear ACs.
• Prepare system design proposals with Tech Lead.
• Proactively lead discussions between vendor and internal requestors to ensure alignment.
• Review and challenge vendor effort estimates. For solution, drive a healthy balance between quality, universality, cost.
• By diligent ticket management, ensure requirement traceability across SIT, UAT, and release.
• Support operational readiness (manuals, training, processes).
• Collaborate closely with Delivery Assurance Engineers during SIT/UAT to validate requirement coverage.
• Build and maintain the Intelligence DB and product knowledge base.
• Work across domain to support Solution & Delivery chapter.
• Challenge, negotiate and escalate the scope of change to both requestor and vendor ensuring the change is optimized and meets the strategic goals.
• As a key know how holder, advising/ training of newcommers
• Work on other tasks assigned by Line Managers/Heads.

Understanding candidates' expectations of the ideal workplace, we always put the people element at the top of our priorities. ​

Compensation programs and employees' development opportunities for employees are always significantly invested in, bringing you:​

Primary benefits:

• 13th-month Salary and performance- based KPI Bonus ​
• 15+ Annual Leaves​
• Full Social Insurance, 24/7 Accidental Insurance, Annual Medical Check- up​
• Team Building and CSR activities: Year- end Party, New-year Party, Company trip, Charity activities, Blood donation​
• Learning workshops: Udemy E-learning, English courses, Senior management development training programs​

Our culture fosters your career development through: ​

1. Strategy ​

• Thinking Big: We focus on creating meaningful and sustainable opportunities for the company. ​
• Customer Obsession: We try to understand future customer needs, trends, and the impact of digital transformation. ​

2. Implementation ​

• Digital Savviness: We seek to understand the technological aspects of the business to enhance efficiency and customer experience. ​
• Entrepreneurship: We communicate the company's strategy and purpose to others, inspire and lead them effectively. ​
• Risk in mind: We consider risks and their possible effects before making decisions. ​
• Operational Excellence:  We stay focused on the goal, disciplined in tightening tasks to the end. ​

3. Building the organization ​

• People Centricity: We sustain focus on the development of team members through meaningful development plans and learning opportunities. ​
• Integrity: We always stay focused on the goal you need to achieve, refrain from getting into personal conflicts.