Softel Solutions

Overview of job

Get a one-month salary bonus when you sign up if you join Softel Solutions before December 2025!

Perfect for professionals who want to switch jobs without missing their 13th-month bonus.

Location: Geleximco Building - 36 Hoang Cau, O Cho Dua, Ha Noi (Softel Solutions – a subsidiary of HTH Communications, USA).

Position: Business Analyst (4+ Years of experience, Good at English, Product Mindset)

If you’re looking for a role where your ideas directly shape products used by millions of users across the U.S., Softel Solutions might be your next move.

We’re a fast-growing software and telecom company — part of HTH Communications (USA) — providing nationwide wireless and broadband services through our brands AirVoice Wireless, AirTalk Wireless, and TAG Mobile.

At Softel, you’ll work closely with our North American product team, contribute to end-to-end product development, and grow your career in an international environment.

What you’ll do
- Gather and analyze business requirements for key software projects.
- Collaborate with the U.S. product team to clarify needs and define solutions.
- Create clear, detailed documentation and specifications.
- Work closely with testers to ensure alignment with requirements.
- Support user manual creation and process documentation.

Only one interview round at our Office (30–40 mins, Vietnamese/English). We’ll confirm within 1 week after application review.

If you thrive in a fast-paced and dynamic environment, consider Softel Solutions, a wholly-owned telco subsidiary of HTH Communications headquartered in Hanoi, as the perfect place to advance your career. As a subsidiary of HTH Communications, Softel is a leading software provider offering unparalleled support in the wireless industry. We provide services to nationwide carriers, regional operators, MVNOs, independent agents, and equipment manufacturers. Our FCC-licensed ETC designations enable us to provide broadband Prepaid wireless services to over million subscribers nationwide through our affiliate brands: AirVoice Wireless, AirTalk Wireless, and TAG Mobile.

Softel Solutions with 2 modern office branches and fully equipped with office equipment will provide employees with a professional and safe working environment. We provide employees with the following existing benefits and we will continuously develop our talents' benefit packages better in the future:

• Flexible working time: 8 hours/day from Monday to Friday. You will work at the office from 9:00 AM - 6:00 PM. 
• 12 annual days, 11 public holidays, pay insurance (BHXH, BHYT, BHTN), and other benefits based on the Vietnam Labor Code. 
• Review salaries and bonuses annually based on employee performance. 
• Extremely valuable awards honor outstanding groups and individuals at the Year-end Party. 
• Project bonus and salary review according to the work quality. 
• Opportunity to travel and on-site work in the US. 
• Working with major carriers in the US.

What we’re looking for
- 4+ years of experience as a Business Analyst.
- Strong English communication (verbal & written, IELTS 7.0+).
- Analytical mindset with solid documentation skills.
- Experience in ERP, E-commerce, or Telecommunications is a plus.
- Bachelor’s in Computer Science / IT / related field preferred.