Job Summary
Job description
Overview of job
- Proactively engage in the software development process by eliciting, researching, analyzing, and consulting on business requirements for key projects.
- Attend meetings with the North American product team to gather and clarify product requirements.
- Create detailed documentation and requirements specifications for development.
- Collaborate with testers to ensure development outcomes meet agreed-upon requirements.
- Draft and distribute user manuals and guides for end-users.
- Perform other tasks as assigned by the supervisor.
Job Requirement
Qualifications:
- At least 3+ years of experience working as a Business Analyst (BA).
- Strong verbal and written English skills, capable of supporting the team with English documentation (IELTS: ~7.0)
- Excellent analytical skills with the ability to understand complex software systems quickly.
- Proficiency in creating clear, concise documentation.
- Strong communication, presentation, and management skills, with the ability to handle multiple projects simultaneously.
- Experience in ERP, E-Commerce, or the Telecommunication domain is preferred.
- Basic understanding of databases, particularly MySQL.
- A bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related field is a plus.
Languages
-
English
Speaking: Intermediate - Reading: Intermediate - Writing: Intermediate
Technical Skill
- BA
- MySQL
COMPETENCES
- Communication Skills
- Analytic Skills
- Documentation
- Presentation Skills
- Management Skills
BUSINESS PROFILE
Softel Solutions is a leading software provider.
If you thrive in a fast-paced and dynamic environment, consider Softel Solutions, a wholly-owned telco subsidiary of HTH Communications headquartered in Hanoi, as the perfect place to advance your career. As a subsidiary of HTH Communications, Softel is a leading software provider offering unparalleled support in the wireless industry.
We provide services to nationwide carriers, regional operators, MVNOs, independent agents, and equipment manufacturers. Our FCC-licensed ETC designations enable us to provide broadband Prepaid wireless services to over 2 million subscribers nationwide through our affiliate brands: AirVoice Wireless, AirTalk Wireless, and TAG Mobile.