SecuTix

Melody 2 Tower, 1 Dien Bien Phu, TP Hồ Chí Minh

Company Size : 25-99

Job Summary

25-99
Product
Việt Nam

Salesforce Developer

SecuTix

Bình Thạnh, TP Hồ Chí Minh
Negotiable
Full Time

English
Experienced (Non-Manager)

Posted:06/10/2024

Expired

Technical Skill: Salesforce , Data Studio , Tableau

Job description

Overview of job

SECUTIX is an industry-leading entertainment ticketing software. Our product is used by the largest sports clubs, live events, museums, and the greatest world sports tournaments. We are looking for a qualified Salesforce Developer to join our Customer Service team, whose mission is to contribute to maintaining and administering our Salesforce platform.

Your responsibilities

Maintain and administer Salesforce instance, including user access to data, security settings, and application configuration
Administer users’ permissions on objects, fields, and reports.
Troubleshoot any technical difficulties and resolve any issues.
Manage the installation and maintenance of applications within Salesforce.
Create customizations for use with Salesforce.
Monitor system performance and identify issues.
Provide support to users who need help using the platform respond promptly to requests for assistance and offer advice where appropriate.
Contribute to document Salesforce platform (user guides, specifications, …).
Proven experience: Force.com Platform, PAAS, SAAS

Job Requirement

Bachelor’s degree in computer science, information technology, engineering, or related field.
Salesforce Certified Administrator.
Knowledgeable with 3+ years of relevant work experience in Salesforce platform administration
2+ years’ experience with Salesforce Service Cloud (mandatory) and Salesforce Experience Cloud (advantaged)
1+ year experience with Salesforce Flow and other OOTB features
Has the ability to work with end-users from non-tech departments like Sales, Service, Marketing
Experience with technical and business documentation
Strong analytical skills to investigate and correctly identify the root cause
Good time management skills, able to identify and prioritize urgent/ critical requests
Strong communication and presentation skills
Demonstrates professionalism and confidence: dynamic thinker, proactive, can-do attitude, problem solver, and result-oriented.
Has a customer-oriented mindset.
Proficient in English is required.
Eagerness to learn, develop, and get involved in a wide range of tasks.

Nice to have

ITIL certification.
Experienced in Data Studio / Tableau/ CRM Analytics
Knowing French/German/ Spanish is a strong plus..

Languages

- English
- Speaking: Intermediate - Reading: Intermediate - Writing: Intermediate

Technical Skill

Salesforce
Data Studio
Tableau

COMPETENCES

Communication Skills
Presentation Skills
Time Management Skills
Proactive
Result-oriented
Can-do attitude
Analytic Skills

SecuTix

Job Summary

Salesforce Developer

Job description

Overview of job

Job Requirement

Languages

Technical Skill

COMPETENCES

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BUSINESS PROFILE

SecuTix is delivering a SaaS-cloud based Ticketing Engagement Platform.

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