Pal Tech

Overview of job

Position Summary:

• We are looking for a self-driven Technical Support Engineer to join our team. The candidate will provide technical troubleshooting assistance to a wide range of issues for our internal and external users.
• Our ideal candidate is a person our users trust. They will rely on you to provide timely and accurate solutions to their technical problems. You should have the ability to research, diagnose, troubleshoot, and resolve the issues to the users’ satisfaction. You will be working in an environment with modern technologies (eg. Cloud, DevOps, Kubernetes) for your career advancement.     
• The candidate also acts as a duty shift position to provide uninterrupted and responsive support to IT operations 24x7.

Benefits:

• Attractive compensation, regular assessments, and salary reviews;
• 13th-month salary and annual bonus;
• 20 days annual leave;
• 100% salary during the probation period;
• 100% social insurance, premium healthcare insurance, and annual routine check-up;
• Unlimited access to a selection of food and beverages;
• Special celebrations on 8/3, Father's day, 20/10, Christmas, Tet holiday, etc.;
• Company activities: annual teambuilding, New Year party, quarterly company party, weekly fruits day, monthly birthday, etc.;
• Sports activities: badminton, football, bowling, cycling, etc.;
• In-house acoustic music band;
• Cinema days with blockbuster movies.

Projects & Team:

• International working environment with a young, friendly, dynamic team, and creative;
• Flat organizational structure;
• Company sponsors overseas in-class training and online training courses.