Yes4All

Overview of job

We are seeking a highly skilled ERP Manager to plan, design, implement, and support ERP solutions for Y4A. 

The ERP Manager will play a key role in ensuring projects meet objectives on time and on budget by increasing employee adoption and usage. This person will focus on the people side of change, including changes to business processes, systems, and technology, job roles, and organization structures.

The primary responsibility will be to create and implement project management strategies and plans that maximize employee adoption and use and minimize resistance. The ERP Manager will work to drive faster adoption, higher ultimate utilization, and greater proficiency with the changes that impact employees.

RESPONSIBILITY AND AUTHORITY

ERP Program Governance & Strategy 

• Own program charter/OKRs; align to strategic goals; 
• Define scope/priorities & stage-gates; chair steering inputs; ensure business alignment.

Delivery Management (Discovery → Adoption) 

• Apply PM framework/tools; baseline scope/schedule/ budget/quality; track benefits; 
• Drive on-time, on-budget delivery across phases.

Roadmap & Integration Architecture 

• Build short/long-term roadmap; blueprint E2E processes; 
• Define integration patterns/data flows; sequence releases; manage dependencies.

Stakeholder Engagement & Communications 

• Stakeholder map; engagement plan; yearly comms calendar;
• Audience-based messaging; track reach/sentiment; exec talking points.

Change Management, Training & Adoption 

• Impact analysis & readiness; role mapping; 
• Curricula & playbooks (LMS); pilots/UAT.

Vendor & Contract Management

• Build/maintain strong vendor & partner relationships; 
• Select/onboard; define SOW/SLA/penalties; QBRs; acceptance criteria; manage change orders.

Business & Operations Process Alignment 

• Coordinate business/ operational systems & processes to support strategic goals; 
• Partner cross-functionally to remove bottlenecks; “connect the dots” using cross-knowledge.

Operational Performance Monitoring & Issue Management 

• Plan/monitor/analyze day-to-day KPIs; 
• Define success metrics; monitor change progress; track/report issues; 
• Drive continuous improvement; escalate P1.

1. FOR YOU TO JOIN

• Financial Well-being: A competitive salary with 13th month salary, annual performance bonus and a variety of allowances.
• Salary review: annually or on excellent performance.
• Activities: company trips, team-building, and other customized monthly bonding events.
• Annual leaves: 16 days off and 01 Birthday Leave per year.
• Healthcare: annual health check, insurance according to Labor Law and extra PTI Insurance package.
• Working Environment: dynamic, friendly environments with working time flexibility, and other perks include snacks, coffee, and healthy food provided daily suited for hardworking, fun, and team collaboration.

2. FOR YOU TO GROW

• Ambition: We are now keeping on with our hyper growth to multicategory, multichannel, multimarket, and expanding into the world largest e-commerce enabler. Hence, there will continuously be opportunities to challenge yourself, learn new skills and knowledge.
• Challenges: Your voice can always be heard as we embrace the eagerness of learning and sharing. You can be your own boss and create your own value with the ability to take initiative and make decisions in all aspects of work.
• Chances: Be led and coached by experienced and inspirational leaders and participate in various training courses where you can enlarge your knowledge and experience in the E-commerce and Supply Chain industry.

3. FOR YOU TO STAY

• People: Having a headquarter in the US and an operation office in Vietnam, our team is young and highly motivated. You will be working with and alongside members having experiences from International Corporations or high profile from Vietnam that share the same passion and dedication.
• Culture: Our working environment is humble, collaborative and 100% healthy. We promote Exchange & Speak out, you can receive transparent and supportive feedback so you can perform the best.
• Career path: Provide you with a great career path, open to rotating for your better understanding of the company and contribute across many of our functions.