STYL Solutions

Overview of job

Responsibilities will include, but are not limited to:

For Senior DevOps Engineer

• Setting up and managing cloud infrastructure on AWS, Azure.
• Designing, deploying, and managing monolith, microservices-based, serverless-based applications on cloud platforms.
• Implementing and managing CI/CD pipelines using tools like GitLab CI, Bamboo, and Jenkins, and integrating them with appropriate testing, managing, and deployment tools.
• Automating infrastructure provisioning, testing, and deployment processes using Infrastructure-as-Code (IaC) tools like Terraform and CloudFormation.
• Implementing and managing monitoring, logging, and tracing tools (e.g., Prometheus, Grafana, ELK stack) to ensure system observability.
• Integrating security best practices and tooling throughout the development lifecycle (DevSecOps) and ensuring compliance with security standards.
• Working with various database technologies (e.g., MySQL, PostgreSQL,…) to support application development and deployment.
• Collaborating with development, testing, and other teams to ensure smooth and efficient software delivery.
• Performing incident management and root cause analysis, troubleshooting complex technical issues in a production environment.
• Defining and improving DevOps processes, including development, testing, release, update, and support.
• Communicating effectively within the team, with other teams, and with customers to complete the assigned tasks.
• Completing tasks within expectations set by the team and managers.
• Willingness to work overtime or outside of office hours for deployments and urgent issues

For Cloud Support Engineer(L2)

Operations & Support

• Provide Level 2 support for cloud infrastructure, systems, and applications.
• Monitor system health and respond to alerts, incidents, and service requests.
• Perform operational administration, routine maintenance, and issue resolution.
• Analyze incidents and contribute to root cause analysis (RCA) reports.
• Coordinate with L3 engineers, DevOps, developers, and vendors to resolve issues, providing sufficient analysis, logs, and context during escalation..
• Ensure compliance with defined SLAs and operational procedures.

Ticketing & Reporting

• Manage incidents, service requests, and changes via the ticketing system.
• Track ticket progress and ensure timely resolution.
• Prepare operational reports, incident summaries, and preventive recommendations.

Monitoring & Automation

• Install, configure, and maintain monitoring tools.
• Respond to alerts generated by monitoring systems.
• Execute existing automation scripts and operational runbooks.
• Suggest improvements to operational processes and monitoring coverage.

Others

• Support change requests and minor service enhancements.
• Perform other operational tasks assigned by the supervisor.

STYL Solutions will give you the favorable conditions you need to tackle difficult problems and learn cutting-edge technologies: 

• International working environment with friendly and passionate colleagues
• Onsite opportunity to Japan, and Singapore for training and supporting customer
• Meaningful work with experienced & strong technical veterans
• Flat structure, simple processes & transparency 

In addition to providing you with professional growth, STYL Solutions is also committed to taking care of our employees, personally. As a full-time employee, you are automatically enrolled in our benefits program, which includes: 

• Attractive compensation, regular assessments, and salary reviews;
• 19 paid days off per year;
• 100% salary & full social insurance during probation period;
• Premium health care insurance;
• Free dinner, snacks, coffee and tea;
• Special celebration on 8/3, 1/6, Xmas, Tet holiday...;
• Outing/team-building activities (company trip, sport, dinner...)