FE Credit
Lead, manage, and optimize the portfolio of core systems and mission-critical business applications, including Core Banking, Card, LOS, Middleware, data sources, and other core business-facing applications. Ensure that systems meet business, architecture, information security, compliance, and IT service-level requirements. Partner with business units, architecture, and IT delivery teams to advance digital strategy, operational resilience, and technology investment effectiveness.
Oversee the end-to-end system lifecycle—from planning and solution selection through development/integration, deployment, operations, and continuous improvement. Build a capable technical team and establish appropriate governance to deliver stable, secure, and effective services.
See yourselves in a new light
In essence of joining our company, you will be given the scope to seize every opportunity and helped to acquire specific competencies you’ll need to succeed either you wish to go wide or go deep. Our company prides ourselves on our underpinned principle of nurturing people in not only HR policies but also in our culture. We value innovations and we need people to work on initiatives and carry on our business vision of operating excellence and market leadership.
Alongside with these, we believe our staff members deserve a good working condition, so that in addition to social health insurance you will be accessible to health and accident insurance and will be eligible to join in team building every year. We also value your efforts; for this reason, we give you both financial and non-financial rewards such as: KPI bonus, Best Initiatives, Best performer or Best manager of the year, etc.
Company's Benefits
Strategy, Planning & Systems Governance
• Define the strategy and roadmap for core systems in alignment with the Company’s business strategy, IT architecture, and digital strategy.
• Review system effectiveness, stability, scalability, and operating costs; recommend upgrades, optimization, or replacement where appropriate.
• Ensure solutions meet business requirements, architecture standards, information security, compliance, and application lifecycle governance.
• Build and maintain stakeholder relationships to align requirements, priorities, and delivery plans.
Solution Delivery & Vendor Management
• Assess feasibility and recommend technology solutions, products, platforms, or services that meet business needs.
• Partner with architects, development teams, information security, infrastructure, and business units to ensure integrations meet functional and technical requirements.
• Oversee requirements analysis, design, development, testing, data migration, deployment, and acceptance.
• Manage vendors and partners, contracts, deliverable quality, timelines, costs, and knowledge transfer; proactively resolve
Operational Excellence, Service & Risk Control
• Ensure availability, performance, reliability, and resilience of core systems; monitor service SLAs and KPIs.
• Lead incident response, root-cause analysis, and corrective/preventive actions to minimize service disruption.
• Ensure operations, change, release, and configuration management comply with processes, security standards, and internal control requirements. Maintain software asset, licence, and contract inventories; drive automation, documentation standards, and continuous improvement.
Budget Planning & People Management
• Partner with the CIO to develop annual operating plans, budgets, and headcount plans; manage resources within approved limits.
• Establish an appropriate organization structure, accountabilities, performance objectives, and succession plans.
• Develop the team’s technical and leadership capabilities through coaching, feedback, and a collaborative environment aligned with Company values.
• Regularly assess performance, team capabilities, and resource needs to meet current and future requirements.
REQUIREMENTS
• At least 10 years of experience in IT, including a minimum of 5 years in IT management within a bank or financial institution.
• Experience managing Core Banking and/or mission-critical business applications; experience in large-scale system implementation, integration, and operations is an advantage.
• Strong leadership, strategic planning, project/program management, and stakeholder coordination skills.
• Sound knowledge of application architecture, system integration, databases, middleware, information security, and IT governance principles.
• Vendor, budget, risk, incident, and service-quality management skills.
• Ability to analyze complex problems objectively and translate them into practical, deliverable solutions.
• Effective communication, negotiation, change management, and team development skills.
• Ability to adapt quickly to changes in technology, business requirements, and operating environments.
• Certifications or knowledge in IT service management, project management, enterprise architecture, or Core Banking platforms are an advantage.
English
Speaking: Intermediate - Reading: Intermediate - Writing: Intermediate
Founded as Consumer Finance Division of Vietnam Prosperity Joint-Stock Commercial Bank (VPBank), after 5 years of establishment, FE Credit successfully transferred all consumer finance operations to the new independent company – VPBank Finance Company Limited, abbreviated as VPB FC (Brand FE Credit) in February, 2015. We recognize that despite judged achievements, the quest for improvements is never ending. Therefore, new products are continuously designed with special features which benefit customers in all aspects, from easy procedures to fast approval process and devoted customer services.
