Wirecard Vietnam

An Phu Plaza, 117-119 Ly Chinh Thang, TP Hồ Chí Minh

Quy mô công ty : 25-99

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Tóm lược

25-99

Product

Việt Nam

Deputy Head of Customer Service (Testing/qa Team)

Wirecard Vietnam

Quận 3, TP Hồ Chí Minh

  • English
  • Trưởng nhóm/Giám sát
  • Toàn thời gian
  • 1000 - 1800 USD
  • Ngày Đăng:17/06/2019
  • 1

Mô tả công việc

Tóm tắt công việc

- Manage team in Hanoi, coordinating to implement projects related to Banks/ Customers in the northern region, including:
- EDC/POS application testing, troubleshooting, debugging, documentation, writing of specifications, also user training and support.
- Co-coordinating and managing one or more simultaneous projects within assigned scope, schedule together with the Sales, Software team and providing project reports.
- System implementation, software installations, hardware (POS terminal, NAC, NCC, HSM...) configuration, commissioning.
- Providing Pre and Post-sale's marketing support, including demonstrations, presentations.

Yêu cầu công việc

Technical skills:
+ University Degree in IT.
+ Being capable of reading and understanding hardware interface specs and able to create software that interfaces with the hardware.
+ Ability to gain an understanding of software architecture then analyze & resolve issues.
+ Knowledge of software programming or testing.
+ Knowledge of payment system is an advantage.

Soft Skills:
+ Experience in small team management.
+ English communication.
+ Strongly developed oral and written communication skill with strong customer service ability.
+ Good analytical skill.
+ Possessing a high degree of initiative and independent judgment, and well-developed analytical and problem solving skill.
+ Good team-work spirit.
+ Professional ability in demo, introduction, meeting and discussion.

Ngôn ngữ

  • English

    Nói: Intermediate - Đọc: Intermediate - Viết: Intermediate

Yêu cầu kỹ thuật

  • Software testing
  • QA QC
  • UI
  • Architecture

NĂNG LỰC

  • Team Management
  • Communication Skills
  • Customer Care
  • Problem Solving Skills
  • Working Independently
  • Proactive
  • Analytic Skills

Thông tin doanh nghiệp

Wirecard is a payment solution service provider.

Wirecard provides financial institutions and regional and international merchants in Asia Pacific with a wide variety of payment and issuing processing as well as fraud management solutions.

Catering to the specific needs of regional merchants across a broad spectrum of industries, we are connected to more than 50 financial institutions and local payment schemes in Asia Pacific.

Wirecard's subsidiaries in Asia Pacific are part of Wirecard AG, headquartered in Germany and listed on the Deutsche Börse Frankfurt (Frankfurt Stock Exchange, FSE), Prime Standard.

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