HCL Technologies
• Monitoring and troubleshooting of LAN / W- Good knowledge on DHCP / DNS and other networking protocols.
• Monitor, troubleshoot, and escalate production problems affecting network infrastructure
• Hands on experience on network monitoring tools like ITSM Remedy/SNOW/HPNA etc. is desirable
• Co-coordinating with Carriers and working on troubleshooting on WAN links. Escalating issues at carrier end and driving issues till resolution
• Troubleshoot and resolve telco issues – resolution to be driven by engineer
• Troubleshoot, and escalate production problems affecting network infrastructure
• Drive impacting issues end to end and escalate if required
• Good Communication skill required
• Engineer should be open for 24*7 work environment
• Good Knowledge of QOS and multicasting required
• Hands-on knowledge of Monitoring and troubleshooting of LAN/WAN.
• Advanced understanding in configuring and troubleshooting Routing protocols like RIP, EIGRP, OSPF, ISIS and BGP etc.
• Experience in troubleshooting LAN technologies like VTP , STP, Port-channel etc.
• Understanding of Gateway redundancy protocols like HSRP, VRRP, GLBP
• Good understating of cisco routers and switches such as 2800 , 2900, 3750 , 3900, ASR, ISR, 6500, 4500, Nexus platforms
• Should have understanding of GRE, IPsec, site to site VPN, DMVPN, GetVPN
• Understanding of VSS, VPC, Stack switching, DC technologies etc.
• Understanding and troubleshooting LAN wireless issues, WLC, IOS upgrade on routers and switches, replacing devices in network
• Understanding of Aruba wireless is an advantage.
• Co-coordinating with Carriers and working on troubleshooting on WAN links. Escalating issues at carrier end and driving issues till resolution
• Understanding and troubleshooting MPLS, Optics like DS3, Serial, Multilinks, OC192 etc
• Troubleshoot, and escalate production problems affecting network infrastructure
• Hands on experience on network monitoring and ticketing tool like HPNA, ITSM Remedy etc.
• Should have Hardware knowledge on devices like 7600,6500,Nexus Series, 3750 etc.
• Should have experience in troubleshooting complex network issues
• Should have good customer Handling skills with proven ability to handle tough situations and control customer sentiments.
Education & Experience:
• BS/MS qualified (favourable - IT, Computer Science, Electrical Engineering).
• CCNA – Routing & Switching (mandatory)
• CCNP – Routing & Switching (Mandatory), DC & wireless advantage
• ITIL Foundation V3 (mandatory)
• 3 – 5 years of experience in a technical network engineering role
WHY SHOULD JOIN WITH US:
• Insurance plan based on full salary + 13th salary + Performance Bonus.
• 100% full salary from the 1st day of working.
• Medical Benefit (Bao Viet Insurance package) for Employee and Family.
• Working in a fast paced, flexible, and multinational working environment. Chance to travel onsite (in 49 countries).
• Internal Training (Technical & Functional). Scope of English Training.
• Working time: 8:30 am-6:00 pm from Mondays to Fridays.
• 18 paid leaves per year (including 12 annual leaves + 6 personal leaves)
English
Nói: Intermediate - Đọc: Intermediate - Viết: Intermediate
We help enterprises reimagine their businesses for the digital age. With a worldwide network of R&D, innovation labs and delivery centers, and 150,000+ ‘Ideapreneurs’ working in 49 countries, HCL serves leading enterprises across key industries, including 250 of the Fortune 500 and 650 of the Global 2000. HCL generated consolidated
revenues of US$ 9.93 bn for 12 Months as of 30 th June, 2020.
We offer an integrated portfolio of products, solutions, services, and IP through our Mode 1-2-3 strategy built around Digital, IoT, Cloud, Automation, Cybersecurity, Analytics, Infrastructure Management and Engineering Services, amongst others, to help enterprises reimagine their businesses for the digital age.
ITJobs được thành lập vào năm 2014 tại Việt Nam và mục tiệu chính là trở thành một trong những chuyên gia hàng đầu về tuyển dụng nhân viên CNTT ở khu vực Châu Á.