flodesk

Overview of job

About The Opportunity

Email deliverability is the backbone of any email marketing platform - it determines whether our customers’ messages reach the inbox, earn visibility, and drive results. We are looking for a Deliverability Lead to turn deliverability into a strategic advantage, elevating email performance across our platform while strengthening customer outcomes and building company-wide excellence in deliverability.

What you will do: 

• Own and evolve email performance metrics across the platform, including email engagement, spam and complaint rate, and other health signals. 
• Proactively monitor deliverability systems, investigate anomalies, spot trends, and drive continuous improvements using internal data and external research.
• Serve as the company’s deliverability expert, leading cross-functional efforts to diagnose and resolve deliverability-related incidents and requests quickly and effectively.
• Define and maintain deliverability best practices, and educate teams through documentation, training, and hands-on guidance to embed deliverability knowledge into everything we do.

We are a profitable, fast-growing startup with a product that is transforming the industry. We value creativity, hard work, human connection, diversity, and being a great place to work!

• Competitive Compensation: Enjoy an attractive salary with a 13th-month bonus.
• Stock Options: Share in our success with stock options for high contributions.
• Personal Development: Invest in yourself with our Personal Development Package, offering up to $1000/year for learning and growth.
• Premium Healthcare: Take care of yourself with comprehensive healthcare insurance.
• Flexible Work Hours: Embrace work-life balance with flexible working hours.
• Five-Day Workweek: Enjoy a standard workweek from Monday to Friday.
• Professional Equipment: Work efficiently with top-notch equipment, including a Macbook Pro or external screen in our modern office.
• Career Growth: Unlock opportunities for advanced career development, including overseas opportunities.

If you're passionate about making a difference and thriving in a dynamic, collaborative environment, we want to hear from you! Apply now and join us in shaping the future.