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Crossian

Pax Sky Tower, 63-65 Ngo Thi Nham, Hà Nội

Company Size : 25-99

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Job Summary

  • 25-99
  • Product
  • Việt Nam

Product Owner

Crossian

  • Hai Bà Trưng, Hà Nội
  • Negotiable
  •  Full Time
  •  English
  •  Team Leader/Supervisor
1
1

  •  Posted:14/05/2026

  • Apply now
Product Owner
Apply now
Technical Skill: Python , TypeScript , Ecommerce , Clarity , ChatGPT , Claude , n8n

Job description

Overview of job

About The Role

Crossian is a high-growth technology-driven e-commerce business. As a start-up formed in 2020, we have created a fast-paced and dynamic environment, enabling our people to reach a cumulative average growth rate of over 1000% in the last 5 years.

The Product Owner will be central to scaling these systems. You'll own decisions that directly impact our ability to move faster, smarter, and at scale. This is a role where your work compounds — learning from day 1, expanding scope as you prove impact, growing into leadership.

What You'll Do

  • Orchestrate AI Agent Workflows: Implement and manage multi-agent systems in production. Identify system failures, resolve operational bottlenecks, and optimize inter-agent handoffs to ensure seamless execution.
  • Close the Hypothesis → Outcome Loop: Instrument feedback systems to ensure every agent run produces actionable data. Correlate real-world results with initial predictions to drive continuous, iterative learning.
  • Triage Agent Failures & Gaps: Own the backlog of agent issues and edge cases. Prioritize high-impact gaps, draft rigorous technical specifications, and coordinate implementation with Engineering.
  • Drive Insights into Strategy: Synthesize operational data from agents into strategic observations. Lead stakeholder syncs to review efficacy, pinpoint systemic gaps, and drive data-backed pivots.
  • Write Executive Decision Briefs: Distill complex technical performance and trade-offs into structured, one-page recommendations for senior leadership. Clear, logical, and fluff-free.
  • Ownership: Direct ownership of real work streams from day 1 with a clear trajectory toward product leadership roles.
  • AI Implementation: Hands-on experience deploying cutting-edge AI solutions to solve high-scale business problems.
  • High-performance Team: Work with a data-driven team that values autonomy, speed, and outcomes.
  • Compensation: Competitive total compensation package (13 months guarantee + attractive bonus).
  • Health & Leave: 15 paid leave days + global health insurance.
  • Learning Budget: Dedicated L&D budget to support your professional development.

Job Requirement

  • Education: Strong academic background in Computer Science, Engineering, or a quantitative field (Economics, Finance, Physics, etc.) with a proven ability to master technical tools quickly.
  • Experience: 1–2+ years in Product Operations, Strategy, Consulting, or early-stage startups. We prioritize "Problem Solvers" with strong critical thinking skills.
  • AI Practicality: Proven track record of shipping real-world AI projects (using Claude, ChatGPT, n8n, etc.).
  • Technical Literacy: Ability to read and review code (TypeScript/Python), file sharp bug reports, and communicate effectively with engineers.
  • Analytical Clarity: Skilled at structuring chaotic problems into logical, structured Decision Briefs (MBB-style thinking).
  • High Agency: An "I'll figure it out" mindset is your default reflex.

Languages

    • English

    • Speaking: Intermediate - Reading: Intermediate - Writing: Intermediate

Technical Skill

  • Python
  • TypeScript
  • Ecommerce
  • Clarity
  • ChatGPT
  • Claude
  • n8n

COMPETENCES

  • Critical Thinking
  • Analytic Skills
  • Logical Thinking

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BUSINESS PROFILE

Crossian is a technology organization focusing on research and development of online retail platforms.

Crossian's platforms currently distribute 10+ brands, serving hundreds of thousands of US consumers. Turnover over 5 million / month, the number of goods to process and track on average more than 21,000 packages (bales) per day.

Crossian's goal is to become the leading organization that develops cross-border e-commerce platforms in Vietnam. In the next 3 years, it will account for 0.1% of Ecommerce market revenue in the US (equivalent to 50,000 orders / day)

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Posted: 02/04/2026
Skills: DevSecOps, DevOps, AWS, Kubernetes, Bash, GitlabCI, Prometheus, ELK, IaC, Python, Git, Jenkins, Docker, Grafana, SonarQube, CI/CD, DAST, SAST, GitHub Actions

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