Techcombank
Key Accountabilities (1): Automation & Performance QE Strategy
· Own automation and performance QE strategy across complex platforms and high-impact technology initiatives.
· Establish quality standards, automation governance, performance testing practices, quality gates, and release readiness criteria.
· Drive maturity of automation frameworks, reusable test assets, performance practices, reporting, and engineering efficiency.
· Oversee performance testing for critical journeys, APIs, integrations, services, and system components.
· Provide senior quality recommendations based on automation coverage, performance results, defect trends, and release risks.
Key Accountabilities (2): Quality Governance, Risk & Improvement
· Establish quality controls through monitoring, reporting, audit, root cause analysis, and post-release review.
· Manage quality, performance, security, compliance, operational, and release risks across teams and vendors.
· Improve quality metrics, dashboards, defect prevention, lessons learned, and continuous improvement practices.
· Ensure testing tools, environments, access, test data, and automation processes meet quality and delivery standards.
· Partners with Product Owner, Development Engineering, Business Unit, BA, DevOps, Architecture, Security, and vendors on quality-first decisions.
Key Accountabilities (3): People Leadership & QE Excellence
· Lead, coach, and develop QE leads and engineers with strong focus on automation and performance capability.
· Set team priorities, KPIs, delivery expectations, and quality standards aligned with business and technology objectives.
· Build and retain a high-performing QE team through hiring, onboarding, feedback, coaching, and development planning.
· Promote quality ownership, engineering excellence, collaboration, and continuous improvement across delivery teams.
· Act as senior quality advisor for release of readiness, risk trade-offs, major defects, and improvement priorities.
WHY BECOME IT/DATA EXPERTS AT TECHCOMBANK?
Qualifications and Experience
· University graduate or higher majoring in information technology, computing, telecommunications, finance or banking
· Foreign language: English/ according to TCB's regulations in each period
· Work Experience: 8 -10 years of experience in managing a team that conducts software testing assessments in financial/services/telecommunications organizations.
· Strong professional knowledge of technology systems in the bank.
· Having solid testing professional knowledge as ISTQB (International Testing Certificate is preferred) or equivalent knowledge and experience.
· Knowledge of at least 1 programming language and SQL Server database.
· Having understanding, knowledge in working with quality standards such as TCVN, ISO, Lean Six Sigma,...
· Experience in information technology and banking - Experience in software testing
English
Speaking: Intermediate - Reading: Intermediate - Writing: Intermediate
MISSION:
• To be the preferred and most trusted financial partner of our customers, providing them with a full range of financial products and services through a personalized/customer centric relationship.
• To provide our employees with a great working environment where they have multiple opportunities to develop, contribute and build a successful career
• To offer our shareholders superior long term returns by executing a fast growth strategy while enforcing rigorous corporate governance and risk management best practices
CORE VALUES:
1. Customer first: what we do is only valued if it is truly beneficial to our customers and colleagues.
2. Innovation: Make improvements to lead the way.
3. Team work: At Techcombank, you will not have good performance without cooperation.
4. People development: People with proven capability will bring the organization competitive advantages and remarkable successes.
5. Accountability: Be committed to overcoming difficulties and achieving great successes.
