Tóm lược
- Yêu cầu kỹ thuật:
- C# ,
- Software testing
Mô tả công việc
Tóm tắt công việc
- Monitor+ Support+ Troubleshoot+ Resolve Production System's issues
- Internal 2nd level support in department
- Keep track troubleshooting progress, build/fix on Productions
- Report to direct supervisor every shift
- Attend maintenance event with related department
Yêu cầu công việc
- Experience in Customer Service, Technical Support or related field preferred
- Must be customer-service oriented; Actively look for ways to help people.
- Active Listener be able to give full attention to what is being said, take time to understand the points being made, ask questions as appropriate and not interrupt at inappropriate times.
- Logical thinking, IT background preferred
- Must have a strong attention to detail; Careful about detail and thorough in completing work tasks
- Efficient able to handle and resolve client issues quickly and accurately.
- Ability to work in a dynamic and fast-paced environment.
- Working Time: 40 hours/Week, 9 PM – 6AM 3 days a week and 2 days in flexible breaking shifts.
- Willingly to work at weekends
*** Working location:
139 Pasteur, Vo Thi Sau Ward, District 3, HCM City
5th Floor, Helios Tower, QTSC, District 12, HCM City
Ngôn ngữ
-
English
Nói: Intermediate - Đọc: Intermediate - Viết: Intermediate
Yêu cầu kỹ thuật
- C#
- Software testing
NĂNG LỰC
- Customer Care
- Proactive
- Logical Thinking
- Dynamic
- Careful
- Flexible
- Detail oriented
Thông tin doanh nghiệp
DiCentral, a leading company in offering and consulting business management solution.
DiCentral is a leading global professional service company that helps organizations improve performance through offering and consulting the right business management solution enabling our clients’ employees to work quickly, efficiently and has helped enterprises improve their business value and competitive edges.
With 27,000+ valued customers, DiCentral consistently delivers quality products and services across retail, distribution, manufacturing and professional services for healthcare, food, consumer goods, pharmaceutical, chemical, warehousing, logistics industries…