Skedulo Vietnam
Skedulo Introduction:
Here at Skedulo, we’re on a mission to support the 2.7 billion people in the world—and the companies that employ them—who do not work at a desk every day. Our global teams are collaborative, ambitious, innovative, and passionate about helping our customers realize their fullest potential by enabling their mobile workforces.
The Skedulo team is a tight-knit group of builders who are passionate about shaping the future of how work gets done outside of the traditional office setting. We are looking for motivated, self-starters who share our values, challenge the status quo, and push the pace of innovation in order to accelerate growth. If you’re drawn to solving hard problems and want to help develop software that will make a difference in people’s lives, Skedulo is for you. Visit our to learn more about what Skedulo does and to learn more about our people and team.
Job Description:
As a QA Engineer in our Support Engineering squad, you will be embedded within the Engineering group and act as a key interface between our Customers and the Engineering teams. You will triage, test and troubleshoot escalated support issues and drive the resolution of complex customer issues that arise from business-as-usual product operations and from new customer implementations. In this role, you will be required to develop deep product expertise and ensure that the customer voice is heard and incorporated into future product development activities. You will be accountable for ensuring escalated issues are thoroughly tested, which will include test planning and execution, along with regression and release testing, with a focus on our mobile applications. You will proactively identify opportunities to improve and mature our product documentation and support processes based on your customer interactions and knowledge.
Responsibilities:
Day to Day:
Technical Duties:
Communication & Leadership Duties:
Minimum Qualifications:
Desired Skills/ Experience:
English
Nói: Intermediate - Đọc: Intermediate - Viết: Intermediate
Skedulo is the platform for intelligent mobile workforce management. We help organizations manage their mobile workforces to delight their customers and engage their employees. Skedulo is the new standard for deskless workforce productivity.
The Skedulo platform helps enterprises intelligently manage, schedule, dispatch, and support deskless workers on the go, whether they are full-time, part-time, or contract employees. Skedulo offers enterprises and mid-market companies a mobile workforce management solution with robust integration capabilities, including native integrations to Salesforce. With Skedulo, enterprises can unify their tech stacks and move trustworthy data across the organization with ease.
ITJobs được thành lập vào năm 2014 tại Việt Nam và mục tiệu chính là trở thành một trong những chuyên gia hàng đầu về tuyển dụng nhân viên CNTT ở khu vực Châu Á.